Product DescriptionThis Philips Norelco Beard trimmer Series 7200 is designed for a cleaner trimming experience. It gives you a perfect even trim with less mess, so you can feel confident everyday. The integrated vacuum system delivers powerful suction technology that catches cut hair, allowing you to enjoy the look without having to worry about the mess that comes with it. The Innovative lift & trim technology guides the hair to the level of the blades for an effortless even trim, so you get that perfect beard style. Automatic voltage- 100-240 Volts.
- The integrated vacuum system catches up to 90 percent of cut hair for less mess; The high velocity motor and fan system creates powerful suction to lift and capture hairs
- With innovative lift & trim technology, the trimmer effectively lifts and guides hairs for a more efficient cut
- The self sharpening steel blades are designed to effectively cut each hair perfectly, preventing skin irritation, and are double sharpened to cut more hairs in every pass for faster trimming
- The trimmer offers 20 built in length settings, so you can select your preferred trim length by simply turning the zoom wheel until the length you want is displayed from 0.5 millimeter to 10 millimeter
- Advanced lithium ion battery delivers maximum power for high performance cutting; Charge your beard trimmer for 1 hour to get 80 minutes of cordless use; It can also be used while charging
- The Blade is made out of Stainless steel
Top ReviewsNot Durable, but Works Well
by luna (1 out of 5 stars)
January 9, 2017
I purchased the BT7215 in July 2016 and a key part broke by mid-November 2016. I had the same problem as many of the other reviewers - the small plastic tabs used to insert the main blade head into the device wore out and eventually snapped. The tabs are a really thin plastic and a cheap design. I was able to use it with one tab broken, but not when the second one busted off. It is part # 422203631961 and referred to as the Trimmer Assembly Fmg 32Mm. My trimmer was still under warranty and after about a 20-min online chat with Phillips, they're replacing it free of charge in 7-10 business days. It must occur quite a bit because they didn't ask many questions. The part costs $24 on their website. Still, I'm out a trimmer for a few weeks.
The vacuum feature also isn't much of a selling point. It picks up some of the hairs, but I still need to clean my sink and counter after each use. I'd actually prefer there wasn't a vacuum so I wouldn't have to clean both the the trimmer and my sink area after each use.
It trims really well. I just wish it was made better. I rarely write reviews but I bought this because it was so highly rated and it isn't worthy of the praise. I think a lot of the reviews I read before purchasing were from an earlier version of the model or people's initial take on it. I probably would've given it 4 or 5 stars after the first month or so.
UPDATE: The replacement part has been backordered twice in the past two-weeks. The most recent projected delivery date is "NO ETA - Factory Backorder." I'm giving up and getting a new trimmer. Waste of money.
The trimmer worked great for a bit but the blades are attached by ...
by aPatriot (1 out of 5 stars)
May 24, 2017
The trimmer worked great for a bit but the blades are attached by slim plastic tabs (see picture). One bent and now the blades will not stay attached making the trimmer useless. Even being very careful it is only a matter of time before one or both of these tabs are bent or broken.
Defective Components Make Trimmer Useless After Couple Months of Light Use
by K. Rieke Jr. (1 out of 5 stars)
November 5, 2017
If I had written this review within the first 3 months of owning the trimmer, I probably would have given it a 5 star review. The vaccum system works great and the device can trim your face quite well to just about any beard-length you desire. However, after two months of light use, the plastic tab on the adjustable guide (precision trimmer attachment) broke off, which made using the attachment quite difficult. I still tried to use the trimmer, but because the attachment didn't work correctly, it was difficult to trim my beard to the desired length. Then after another month, the black plastic tab located on the blade housing (which holds the blade in place) snapped off, which means the blade now pops out every time I turn the trimmer on and it makes a loud noise. At this point, the trimmer is useless. I really liked the trimmer while it worked, unfortunately, the components are cheaply made and will inevitably break after not much use. I would not recommend buying this trimmer unless Norelco fixes the known issues and releases an updated version.
Cheap plastic stress points, and a design that leaves you scratching your head
by J. Donnelly (1 out of 5 stars)
November 11, 2017
This review comes after about a year and a half of regular use. Granted, my thoughts and $3.00 will get you a cup of coffee, but here are my impressions.
First, with this shaver, Phillips redesigned their vacuum trimmer. The one I had previously I was very happy with. The hair was collected in a separate chamber. Once you were done, you opened a little door over the garbage can and dumped the hair into the garbage. The only reason I replaced it is, after years of use, the plastic catch which kept the door closed wore down, and I eventually had to use a rubber band to keep it closed. By the time I decided to replace it, they had discontinued that model, and replaced it with this one.
This model does what it's supposed to do fairly well, that is, shaves your face hair and collects "most" of the hair into a chamber. However, I was surprised at the redesign. They relocated the collection chamber so that it is now at the top of the unit. Unfortunately, the chamber shares space with the bottom portion of the clipper unit, where it connects with a rotor that drives the clipping action. Over a period of time, hair collects around and in the moving parts. The brushes they supply you don't give you the reach to clean the chamber down to the bottom, thus you always have moving parts covered in hair. When I first got the unit, there was some lubricant where the two parts (bottom of clipper and the driving shaft) met, and the hair was attracted to the lubricant like flies on honey. Eventually, the lubricant wore away. Cleaning over all has always been a pain, compared to the old design. To clean this new unit, you have to remove the clippers, tap the clippers against the side of the garbage can to clean them, then tap the shaver against the side of the can, to do the same.
In addition to the questionable design, there is a plastic head which slides down over the clippers and locks into place. This "length adjuster" then slides up and down in incremental clicks, via a dial at the bottom, and allows you to adjust the length of the cut. Both the clipper head, and the plastic adjustment head that fits over the clippers, use flimsy plastic arms to lock into place on the top of the shaver. Not too long ago, one of the plastic arms on the clipper head broke off, making it difficult to remove the clippers so you can clean the hair chamber. I am now forced to remove the plastic head and the clippers (which now stick together) as a unit, whenever I want to just use the clippers for close shaving.
I have reached the point where I now dread having to trim my beard with this unit. Its a task getting the plastic head off because of the broken arm, and the two pieces are stuck together until I lift them both out as a unit. Doing so is awkward and, even when being careful, often results in getting hair all over the place. I'm now shopping around for another replacement, but it won't be one of these shavers.
To the folks at Phillips, your older design, with the separate chamber, was much better than the new design. Why you thought it was a good idea to have moving parts covered in hair particles, baffles me. The plastic arms on the clipper and length adjuster, are so flimsy, its a miracle they didn't break long before now. I would suggest your designers go back to the drawing board, and come up with a better, and sturdier design.
A definite MUST HAVE for guys with beards (and 100% wife-recommended!)
by J. Smith,Top Contributor: Coloring (5 out of 5 stars)
October 6, 2017
I wanted to hold off on giving a review until I've used this for a considerable amount of time so I could address the timmer's quality and durability, as there were some reviews that mentioned the plastic length guards/guides breaking on them. Well, I purchased this at the end of Aug. 2016 and it's currently Oct. 2017, so I think I can provide a fair perspective on this.
In short: this is an absolutely amazing trimmer, and I can't imagine *not* having it (or one similar). I normally keep a relatively short (~3-5mm) beard and the thing I hated the most about it was when it came time to trim it: my previous trimmer would throw the tiny clippings *everywhere* and I often had to spend just as much time trying to clean up the bathroom sink/countertop of the tiny pieces of facial hair as I did actually trimming my beard. It came to the point where I would actually go outside on our porch to trim my beard so I wouldn't have to clean the sink/counter (or annoy my wife with the numerous little pieces that managed to land outside of the sink).
With the 7200, I no longer have to trim my beard outside on the porch. The first few times I shaved with this, I did so over the sink... and afterwards: there was basically nothing to clean up in the bathroom! Now I can pretty much trim it anywhere and, assuming that the vacuuming system isn't full, only a very minimal amount of the trimmings won't be caught by the trimmer (so little that it's essentially a negligent amount).
My biggest "con" about this trimmer is that I _still_ sometimes try putting the head and/or plastic length guide/guard on the wrong way. There's just something about the angles and shapes of the trimmer/cannister that makes me want to put it on backwards. I read some other reviews that mentioned their plastic length guide breaking, and I suspect that the reason for this is most likely due to them trying to put it on the wrong way and using too much force.
Other pros about this are: an insane battery capacity. I haven't actually had my trimmer's battery die, yet, and I only plug it in to charge it maybe once every 3-6 weeks (and I use the trimmer probably 2-3 times a week). It's quite quiet, it does a great job trimming, and using it feels good. I really like the ability to adjust the trimming length to 0.5mm precision as well.
Some minor downsides: due to the size/shape of the head, it can be somewhat difficult to nicely trim the area just below your nose. The wide trimmer head makes it tough if you want to do a quick trim of the hairline over the ears (and switching to the smaller, precision trimmer head and then back takes longer than doing the actual trimming).
So, would I recommend this? If you have more facial hair you trim rather than shave, absolutely! But if you have something like a goatee, then I'm not really sure if the benefits of the beard trimming collection are really going to outweigh the 7200's somewhat awkwardness when doing more precision trimming.
But, perhaps more importantly: would my WIFE recommend this? Absolutely! And she already has to several of her friends whose husbands have facial hair! She has been very, very pleased by no longer finding tiny little beard trimmings all over the bathroom sink and countertop.
It's a good trimmer, but the clipper attachment WILL break
by Frank Sforza (2 out of 5 stars)
December 22, 2017
It's doing a good job. Won't catch every single hair, but does a pretty good job. Make sure you're cleaning the hair from inside the clipper attachment. It's starting to vibrate and make a loud buzzing noise unless I put pressure on a specific spot. Is this normal? I wouldn't think so. I don't think it's trying to murder me though, so that's good.
On recommendation from other buyers, I've been very deliberate and gentle about removing the guard and the clipper attachment, to prevent the clips from breaking. Now, however, when I go to remove the guard, the clipper comes out as well, and stays connected to the guard. So instead of squeezing the side gently to lift the guard, I just lift the guard now (I guess the clip latch has gotten worn). If I squeeze and lift, they both come out. So, three stars, considering all that.
The main cutter/clipper attachment has broken, 18 months into owning it. I was super careful taking it out when I had to, but it still broke. One of the prongs broke partly and would not firmly clip when installed, causing rattling. I attempted to glue it without any luck. Because it was still under warranty, I called Philips. They said that accessories are not covered under warranty, but they are sending me another clipper attachment for free. Which is nice of them, but a lot of people are going to be out of luck. While I was in Target the other night, I saw they had a Panasonic ER-GB80-S on sale for $50. I picked it up as a backup. I saw the same Philips series 7200 I own in stock, and the front of the box said "FIVE YEAR WARRANTY!" Kind of seems pointless when the weakest point in the unit breaks the quickest and it's not covered under warranty.
Poor quality and infuriating warranty support
by R. Lichtensteiger (1 out of 5 stars)
November 21, 2017
This review rates both the trimmer and Philips "Customer Service."
Item was purchased in June 2016. Lasted a bit more than a year before the clips that attach the cutter head to the body of the trimmer broke. This is a terrible design as you must remove the cutter each time in order to empty the chamber that captures beard hairs.
Philips has a two year warranty for this product. I contacted Philips. They opened a case and reasonably, requested I send them a copy of the invoice to prove that it was in the warranty period.
I had purchased several items that day and Amazon invoices include the last 4 digits of the credit card used for the purchase, so I redacted the other items on the invoice as well as the Amazon invoice number and credit card details and sent it along.
I received back the following in email from Philips: "I would like to inform you that your proof of purchase is invalid. Please send us the screenshot of your invoice from Amazon, make sure it is the whole page. Do not cover all the information on your receipt." I then called Philips on the number provided. The rep on the other end was adamant that Philips required the full invoice or would not provide a warranty replacement of the cuttier head.
Not happening. Not on a $50 purchase. What other items I purchase or any credit card info are NONE of Philips business. I'll toss the thing in the trash and consider it a low cost lesson to avoid products from this company in the future.
DO NOT RELY ON THE EXTENDED WARRANTY
by Nic (1 out of 5 stars)
April 5, 2018
DO NOT RELY ON THE EXTENDED WARRANTY OFFER. I just got off the phone with customer service and they said the WARRANTY NO LONGER COVERS THE HEAD UNIT. That means the piece everyone on here is saying will break (and did on mine after 8 months) and render the unit useless is no longer covered by the warranty at all. I do appreciate that they sent me one free head unit as a consolation. However, I was told that when it breaks again in 8 months I would have to buy one for $35-40. COME ON PHILLIPS, if you're going to offer an extended warranty as a backstop to improperly designing a key component of your product, you can't rescind it because, according to customer service, "We've been sending out too many head units" Hope they get this right as i really do like the product but not if it's planned obsolescence is 8 months from purchase.
and just as easy as the previous trimmer
by P. Ericksen (5 out of 5 stars)
May 15, 2018
Once I discovered my first Norelco vacuum trimmer about 10 years ago, my life was changed. It dramatically reduced how much hair was left in the sink and made cleanup so much simpler. But 10 years is a long time for a trimmer! It still worked but when you put it in "turbo" mode it would eventually show an "E" (error) on the display. And after 10 years got a bit more 'grabby' with the hairs.
So, I replaced it with another from the same company and the first shave was such a smooth experience. No grabbing my hair, no cuts, vacuumed mostly everything, and just as easy as the previous trimmer. This version does away with the unnecessary digital readout of the length it's set to and just uses the numbers on the twisting center wheel to indicate the length, which is much smarter, since there's less to go wrong with simple systems. I honestly don't know if I'll ever use two of the attachments, for me I use no guard when I shave my face to always have a tiny bit of stubble (I don't like baby-face!) and then use the primary guard at a standard length when I trim my goatee. I've given a Norelco vacuum beard trimmer as a gift for a friend who was literally using scissors to try to keep his beard at a given length. This is much easier!
Overpriced and Cheaply Made
by Taylor (1 out of 5 stars)
April 28, 2018
As it seems others are also discovering, this is "Made in China" at its finest. After just under 2 years of light to moderate usage (I use it maybe 2-4 times a month), one of the small plastic tabs on the main blade head has broken off and I can no longer attach it to the trimmer. It is now completely unusable. A $60 product rendered useless because of probably a bit of plastic that Philips decided to save $0.0001 per piece by designing it the way that they did.
Prior to it failing, the product was mediocre at best. I expected a lot better results from a $60 product. Prior to switching to this trimmer, I had another one (can't remember the brand) for about 10 years before it failed and it was in the same price range - and it functioned a lot better than this new one did.
All in all, this product has been a pretty big disappointment even before the part breakage, which was just icing on the cake~ I won't be buying Philips products anymore as long as it's continued to be made in China with absolutely bottom tier parts.
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