Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers give positive feedback about the security cameras' picture quality, with one noting clear daytime views. The installation process receives mixed reviews - while some find it easy to install and set up, others report difficulties. The functionality and value for money also get mixed reactions, with some saying the cameras work well and offer good value, while others report poor performance and dislike the pricing.
"I have 6 of these now. Great cameras and love the interface. Only thing is they go offline every once in a while, even with a good wifi signal...." Read more
"Works great. Easy to install. Clear daytime picture with nice FOV. Night vision is pretty good as well...." Read more
"...One camera keeps recognizing cars as a person. They are nice little units but with issues that I have I can only give them 3 stars." Read more
"...Picture quality has beyond terrible for some reason and very pixelated. Will find other outdoor cameras to use. What happened Nest?" Read more
15 customers mention "Ease of installation"8 positive7 negative
Customers have mixed experiences with the security camera's installation process, with some finding it easy to set up while others report difficulties.
"These cameras offer a great view with quality sound. real easy to install...." Read more
"Easy to install, just time consuming to set up an account with Nest and Nest isnt the easiest when it comes to customer service" Read more
"Works great. Easy to install. Clear daytime picture with nice FOV. Night vision is pretty good as well...." Read more
"It was easy to install and set up, but that’s where the good things end. If you live alone, and no one else needs to have access to this, it’s great...." Read more
Customers have mixed experiences with the cameras' functionality, with some reporting they work quite well while others mention they don't work at all.
"Works great. Easy to install. Clear daytime picture with nice FOV. Night vision is pretty good as well...." Read more
"After installation for 3 months, one of two nest camera stopped functioning without any clues...." Read more
"...these cameras because I already have them in my studio and they work quite well however, this set of cameras did not work when my technician set..." Read more
"Hard to install. The App q.r. code snanner didn't work...." Read more
6 customers mention "Value for money"3 positive3 negative
Customers have mixed opinions about the security camera's value for money, with some finding it good value while others disliked the price.
"Great cameras for the price. Very happy with purchase." Read more
"...Night vision is pretty good as well. Lost a star because of outrageous cost of adding multiple cameras to the cloud monitoring." Read more
Cameras overall are rather well. As noted by others, quality not quite as expected, especially when zooming. Also, the Nest Aware service, is terrible! Down quite often, but also VERY slow. I have huge WiFi bandwidth, connection, and yet it takes over one minute for any alerts. I bet a front door alert and nothing there-but rewind and see delivery driver walk to door leave package, take picture, return to truck and leave-before an alert goes out. So, good for history, to good for real time security.Lastly-the WiFi plugs included-junk. Haven’t got them to work at all, there is NO company name on the plug, package or paperwork. How do you get warranty support when there is zero company info? I traced it to a company in NJ-website provides no address-that sources from China. Suspect it’s some hacking plant disguised as a WiFi plug. Suggest making decision on 2 cameras alone as the plugs should be disposed.
These cameras offer a great view with quality sound. real easy to install. one thing i did not realize is that i needed another subscription after the 30 day trial was over. but still very good cameras.
I have 6 of these now. Great cameras and love the interface. Only thing is they go offline every once in a while, even with a good wifi signal. The cameras don’t tell you the signal strength so it’s a guessing game sometimes. If it goes iff frequently it’s probably because of a low wifi signal. Wish Google would work to improve this better.
Works great. Easy to install. Clear daytime picture with nice FOV. Night vision is pretty good as well. Lost a star because of outrageous cost of adding multiple cameras to the cloud monitoring.
The camera gives a nice view of most of the backyard. The notification is delayed because of a weak Wi-Fi signal so using the speaker feature is often useless. If you have strong Wi-Fi you won't have this issue.
I ordered these cameras because I already have them in my studio and they work quite well however, this set of cameras did not work when my technician set them up. I had to then paid him for many hours of work, trying to troubleshoot the problem and they never worked properly. He went to the store and bought two new cameras just like these that immediately connected and worked properly. I then started the process to return these cameras and my surprise they refunded my money, but then charged me a healthy $75 for restocking fee. I had literally just bought them and They did not work and then it cost me $75 for a non-working item from these people. when I asked them the reason for the restocking fee, they sent me a response that the cameras were working. I could not even believe this response. Absolutely no customer service whatsoever. I highly recommend that you do not purchase any products from this person.
I received the Nest Doorbell as a gift and liked it so well that I added 3 cameras to my system. I purchased Nest Aware at a cost of $60 per year. This will enable me to save events up to 3 months. That is all well an good but there is no continuous video unless you opt in for the Nest Aware Plus at $120 per year. So my complaint is that they should offer a slot for a mini Sd Card in each unit or free continuous video. Usually I am just getting no video between 10 PM and 4 AM or so. I have each camera set to notify me when a person is detected and to record motion and sound. One camera keeps recognizing cars as a person. They are nice little units but with issues that I have I can only give them 3 stars.