Ninebot Segway miniPRO Smart Self Balancing Transporter

Product Description

  ***OPEN BOX***   This OPEN BOX product you are browsing has been inspected by our qualified technicians to ensure that it meets factory specifications and includes all factory packed accessories. It is guaranteed to be in perfect working order but it is sold in "AS IS" condition (for example, the box may be torn, there may be cosmetic scratches, etc), returns will not be accepted unless the item is found to be defective. Please contact us with any questions BEFORE placing an order. We accept PayPal and all major credit cards. We do our best to describe each item we are selling to the best of our ability. Bear in mind that the item is sold as-is.                                                                                Use the "contact us" page to request additional information or images on this product    Ninebot by Segway miniPRO - Hands-Free Self-Balancing Personal Transporter The miniPRO is not a hoverboard-it's the next step in the evolution of personal transportation. Powered by Ninebot technology, the miniPRO is a hands-free,two-wheel electric scooter with s...

Top Reviews

I totally love this machine! Wow! It was everything I expected and more...so easy to use.
by Dino Sinopoli (5 out of 5 stars)
July 17, 2016

Wow! It was everything I expected and more...so easy to use. I'm just sad I didn't buy 2 of them at the great Prime day sale! Everyone wants to ride it and it would be good to have 2 of them. It is easy to take with you anywhere. At restaurants it fits easily under the table. I totally love this machine! Most obstacles are easy to overcome. Had one tangle with a large pinecone at night, protective gear is a good thing.
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Forget "hoverboards" - this is something completely different.
by P Nicholls (5 out of 5 stars)
June 23, 2016

Got my Ninebot Mini Pro model N3M320 (international model sold pre-UL certification) a few days ago, and first spent a little while going through the compulsory (yup, really) safety briefing and new rider tutorial. Checked the tire pressures (a lesson learned from my original 10" hoverboard) - the tire says 35psi, the manual says 45-50, take your pick). Had a cup of tea (while trundling up and down the house) then hit the road as soon as the rain stopped.

Wow, this thing is totally different from my original hoverboard. It has a real "Rolls Royce" feeling to it. Just unpacking it was a pleasure - I think they must spray it with "new car perfume" or something.

The basic difference is in the control mechanism - it's steered by leaning lightly against the knee pads which can be adjusted to your height, and your feet do very little apart from whatever it takes to lean slightly forward or back. Consequently you are not battling all the time to keep in a straight line when going along uneven pavements or even park paths. Nor do you have to keep your eyes glued about a metre in front of you - it's far better at going over bumps and uneven paving stones than the hoverboard, partly due to the sheer power of it, partly due to the more stable steering method, and probably the firmware / control stuff is better.

When not riding it, you can effortlessly wheel it under power beside you, or turn it off and pull it behind you - so for instance if you feel more comfortable wheeling it across major junctions, or in crowded shopping areas, you don't have to carry it like a hoverboard. And if you come to a kerb crossing that is too steep to drive over, it can be easily lifted by the knee control pads, rather than you having to heave it off the ground bent double, like with a hoverboard. It's lighter than it looks - no problem for short carries or lifting into a car.

The remote control feature is a bit of a gimmick, but I've read a post elsewhere by a guy with a disability who likes being able to get off his next to his chair, then send the Segway into a corner to park it, and later summon it back to him when he needs it again. But I suspect they provided that feature simply because it was easy to do (and looks cool).

This thing really is a viable means of personal transport. Ride it to the shops and wheel it around the supermarket with the power off like a shopping bag on wheels - it's no more antisocial than one of those - more wheelable in shops than a bike or scooter. It's narrower by a couple of inches than my hoverboard, and probably is no wider than my shoulders, so people don't have to get out of your way any more than if you were walking. The battery range is impressive (up to 30km I think, but note that as the battery runs down, the max speed is restricted).

Its lock mode, which causes it to shake and beep if it's moved, would deter an opportunist snatcher, and it has a Kensington lock slot if you want to attach it to a post. You could use a more substantial bike lock if you wanted.

Worth the price? I'd say yes - personally it suits my needs more than an electric bike and you can pay a lot more for one of those. Probably better over rough ground than a scooter whose wheels tend to be rather small. It has the feel of something premium, well engineered, well thought out (and that goes for the controlling app too).

The current firmware is said to restrict performance somewhat, and some guys on the net have worked out how to downgrade to the last full-performance version - I did that, and it certainly stops it beeping madly when you reverse it.
[Edited to add the following- ]

Today I had my first slight mishap with my MiniPro - when getting on board on a transverse slope near a major road junction, I must have inadvertently pushed the steering bar sideways, and the MiniPro spun round unexpectedly and I stepped off forwards having lost my balance. I didn't fall (a hoverboard would have positively tossed me off in that situation) but the MiniPro went backwards (upright) towards the traffic and I had to grab it quickly to stop it rolling into the road. So, I've devised a safety tether - actually a lightweight dog lead! - that is looped around the bottom of the steering bar, and is long enough to be brought up the back of the bar then draped loosely between the two pads at the top, dangling down to where the height adjustment knob is. Normally it can just stay there, but when getting on or off in any kind of risky location or riding it on seriously uneven ground, I can pick up the tether in one hand and use it to restrain the MiniPro if I part company from it.

If you try this yourself PLEASE think through the safety implications in terms of possible entanglement getting on/off or riding. If you do it right, it should be safe, and safer than not having it. But the onus is on you to ensure your own safety.
[Edited again to add...]

Today I updated to the latest firmware - 1.3.1 - from the much earlier 1.1.7, and personally I think that version is fine. But it's subjective, so I won't promise that others will like it - none the less, if you have a version higher than 1.1.7, and you find that the leanback behaviour in particular is too "aggressive", then I would expect you to prefer 1.3.1 - but YMMV.
1.3.1 does NOT make it go faster in terms of top speed. But the leanback behaviour in that version, coupled with warning beeps, seems entirely safe to me, and I can't understand why some people say they have lost balance when the device leans back. Maybe they are on an earlier version. Maybe they think they can force it to go faster - wrong! What is important to me is average speed over an urban journey in comparison with walking/jogging/running - and its ability to keep going in the face of minor obstacles and moderately unfavourable surfaces, in comparison with a "hoverboard" which simply cannot deal with many surfaces that the MiniPro just cruises over.
[Edited to add...]
Segway Distribution - North America have stated the following in relation to the "suspension" setting in the app - which you see if you turn off auto suspension -
"The suspension setting will affect how "stiff" the Segway miniPRO is while you ride. This is most noticeable when you come to stops at higher speeds.

As the suspension value nears 100, you will notice that more pressure on your heels/toes is necessary when slowing down. As the suspension value nears 0, you will notice that less pressure on your heels/toes is necessary when slowing down. Lower suspension setting makes the miniPRO more fluid and agile. Higher suspension setting makes the miniPRO more rigid and stiff."

This sounds well worth experimenting with once you are familiar with the device in auto suspension mode. But I'd suggest changing the setting gradually and being careful that the change of sensitivity doesn't throw you off balance - particularly when "lean back" happens near full speed.
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Fun product, customer hostile service
by Amazon Customer (1 out of 5 stars)
December 30, 2016

After a day of going through the tutorial and practicing in a nearby park, I was having a great time. The product was easy to use and ride. But then the next day I took it out again and the foot pad popped off when I picked it up. I tried to push it back into place, but it would not go back in. Then I googled for the problem and actually found a youtube video that shows how to replace it - it's not difficult but would involve disassembly which would break the (multiple) warranty voiding stickers. So I contacted customer service, they told me they would not honor the warranty anyway because the foot pad "is not designed to be removed", and I would have to send it in for repair and pay all associated costs. On a brand new product!

So, I'm returning it, I refuse to do business with a company that won't stand behind their products.
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I really like my MiniPro, BUT....
by C.W. (5 out of 5 stars)
November 19, 2016

I really like my MiniPro. It's not cheap, but compared to other means of transportation I was looking into at the time (Boost Board and the like), it's OK. The other purpose it serves for me is now I have a second means of commute to work other than my bicycle. As soon as I got this I started riding it to work for a couple weeks because I could now fix the creaking bottom bracket I had for 2 years, but couldn't fix it due to the fear if I took it apart and needed parts, the parts would be at least 2 weeks if not in stock. In the end it was the pedals, but I did get to lube my bottom bracket for another few years and get new pedals.

I've noticed lots of complaints on the 1-star section. My suggestion to all before you buy a MiniPro. Think hard about purchasing 2 MiniPros. One to use and the other for spare parts. Because taking anything off, including the simple to remove battery, voids the warranty, but sending it back seems like a nightmare going by the 1-star reviews, I decided to go with the 2nd MiniPro. The parts on this product are very modular and if you look up Speedy Feet on YouTube, he gives really good advice on dismantling different parts of the MiniPro. Of course, you need tools and you sort of have to be a tinkerer, but take a look at the Speedy Feet videos and decide for yourself if you're able to follow them to the letter. I am voiding my warranty, but I think I'd rather do that than wait a month and still get no response from Segway Support US.
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Surprisingly practical
by Justin Crites (5 out of 5 stars)
October 16, 2016

An excellent devices. Far more practical than I expected it to be. I ride it nearly every day. Recommended for flat, smooth areas. Long battery life. I've used it for months with no maintenance yet.
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What a waste for the price
by Darrin G. (1 out of 5 stars)
February 21, 2018

I received the mini pro yesterday. Got it home, downloaded the app but the mini pro will not turn on. What a waste for the price.
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Highly Recommended
by Ruby rodriguez (5 out of 5 stars)
July 25, 2016

if you ever wanted to ride an amazing Segway, this is the one... it's second to none. This is a well made machine. There is nothing like it. Smooth-fun-solid.
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Very disappointing
by J. Caron (1 out of 5 stars)
August 9, 2016

This thing is so disappointing cannot connect to my phone. I tried to download app. will not download. Very disappointing

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