The Simultaneous Wet-Dry Vacuum

Product Description

Get your hard floors cleaner than you could have ever imagined! The BlSSELL CrossWave is a revolutionary, all-in-one, multi-surface floor cleaner that vacuums and washes floors at the same time. The CrossWave is safe for tile, sealed wood floors, laminate, linoleum, rubber floor mats, pressed wood floors, area rugs, and more. Two-Tank Technology keeps the cleaning solution separate from the dirty water to ensure a fresh mix of formula and water is always being used to clean your floors. The combination of the Dual-Action Brush Roll (that rotates at 3000 RPM) and innovative multi-surface cleaning solution enables the CrossWave to clean better than a sponge mop and bucket in less time. With the touch of a button, you can seamlessly switch from cleaning hard floors to vacuuming and washing your area rugs. After cleaning, the Docking Tray provides a great place to clean your CrossWave, place your brush rolls to dry and store your machine. Your CrossWave will always be ready when you are! Did you know every purchase of a BISSELL product saves pets? BISSELL proudly supports BISSELL Pet Foundation and its mission to help save homeless pets. So, when you buy a BISSELL product, you help save pets, too. We’re proud to design products that help make pet messes, odors and pet homelessness disappear. Measured by BTP0257 hard floor soil cleaning test

Features

• EVERY PURCHASE SAVES PETS. BISSELL proudly supports BISSELL Pet Foundation and its mission to help save homeless pets.
• VACUUM & WASH AT THE SAME TIME, BISSELL CrossWave multi-surface floor cleaner cleans better than a sponge mop and bucket, and in less time.
• MULTI-SURFACE CLEANING. Safe and effective for use on tile, sealed wood floors, laminate, linoleum, rubber floor mats, pressed wood floors, area rugs, and more.
• TWO-TANK TECHNOLOGY. Keeps clean water and formula separate from dirty water and dry debris, so you always clean everyday messes with fresh solution
• DUAL-ACTION MULTI-SURFACE BRUSH ROLL. The innovative microfiber and nylon brush rotates at 3000 RRM, while also mopping and picking up dry debris at same time.
• RINSE & CLEAN OUT STORAGE TRAY & FORMULA INCLUDED. Your CrossWave purchase includes a Multi-Surface Brush Roll, 8 oz Multi-Surface Formula, and a Rinse & Clean Out Storage Tray, all for a fresh clean, quick cleanup and easy maintenance.
• Measured by BTP0257 hard floor soil cleaning.
• Power Cord Length :25'

Top Reviews

Love It, but I'm disgusted that my supposedly clean floors were so filthy...
by Kathleen (5 out of 5 stars)
March 23, 2017

My Crosswave just arrived today and I was on my way out but decided to stay home as I was excited to try it out. We have a large area consisting mostly of wood but have some tile and marble areas. What a breeze it was not having to use different cleaning products and mops and I could just go right through the house on different surfaces without even vacuuming.

I've used Bona on my hardwood for years and although it looked pretty good I know it wasn't clean. The bottoms of my feet attested to that. I've also used a Hoover Floormate about once a month and although it did clean the floor more than just spraying and spreading Bona around weekly, it just seemed to put too much water out on the hardwood.

I LOVE the results I got today. You can see the water does go on the floor, but it's suctioned up well and dries so quickly. I even used it on the Marble and it looks fantastic. No streaks with the Multi surface cleaner and it feels clean. My ceramic floors in the Bathrooms are very textured and pitted and they look so much cleaner. I even tried it on a couple of area carpets and it worked great. (Not for deep cleaning though)

Now the disgusting part - The dirty water reservoir! It's hard to believe there was so much dirt on my floors. Yikes! The unit is also very easy to use, gets close to baseboards, swivels to get under things and is light. Wish the cord was positioned better but that's easily remedied by attaching it to the holder. I'm hoping this is going to be the answer to a clean house and feet! Haha. So far I'm super impressed!
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FATAL design flaw.
by Deborah Adams Riester (1 out of 5 stars)
November 5, 2017

Excellent idea. Worked fantastic on my polished floors. Built well. Well engineered. Was very happy for two months (about 15 hours of use over 60 days.)

Has a FATAL flaw. The ball bearings on the impeller side of the motor are very susceptible to moisture damage. These bearings are not accessible for service or replacement (not an environmentally friendly situation) resulting in a hardly broken in $275.00 machine that will be headed to the junk yard. Yes I could have sent it back under warranty but here is the deal:

I am a professional repairman by trade. The motor assembly is now junk because it can not be repaired (by design) , even by a professional. The complex and powerful motor unit is made of a very easy to break plastic that appears similar to Bakelite a thermo-setting phenol formaldehyde resin, formed from a condensation reaction of phenol with formaldehyde," if it is Bakelite -

again not environmentally friendly."

After finding the problem with my unit I quickly retracted my kudos to my friends and family about the unit. I am left with a pile of useless parts and not determined to repair this unit because the first bearing was destroyed with moisture in only 60 days.

Wish the motor design were better. Could have lasted years in my opinion because it is well built. My suggestion - don't buy.

I would be surprised if the repair / return center isn't full of these machines needing of motors.

If Bissell reads this, feel free to contact me for details. Unless I hear of a product improvement involving the heart of this machine I will not buy another unit and will continue to warn friends not to waste money.
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Review and tips included
by Nicole Becerra (5 out of 5 stars)
May 7, 2017

Okay so I waited a couple of months to try this and then do a review I have to say this machine is awesome! I live in a fully tiled house in the desert with 6 big dogs. I clean about 2x a week and I've used this on carpet in our house too. The only problem I have is the solution you can buy from bissell I go through fast so I decided to try the Mr. Clean concentrated and all I do is two drops into the whole bottle of water. For the filter after I clean the house I rinse off the debris and soak it in water with dawn dish soap overnight then rinse and let air dry and no more smell to it and it looks brand new.
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Leaves dirty streaks
by Jackie (1 out of 5 stars)
December 23, 2017

I saved up money and was super excited to order the crosswave. I have three pets and the thought of not having to sweep up before vacuuming was a dream to me! After having this product for a couple weeks now I can say the only thing positive about it is that it does do a good job vacuuming. Other than that it's all downhill. It really doesn't get a deep clean like I've seen on other steamers. It leaves dirty streaks all over even after going over the spot several times. If you have any kind of ledge say from kitchen to living room, it does a horrible job picking up dirt around it. Stuck on dirt? Expect to stand there for at least a minute putting some serious elbow grease into getting it out. When you're done expect another 10 minutes at least taking apart and cleaning the machine after each use. Hair gets all up in there and not just in the tank. I have to go over it with Clorox wipes to get all the hair out. I feel extremely let down, especially with the high cost of this. See photos for streaks and dirt it was unable to pick up near a small ledge
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It leaves streaks and doesn't seem like the scrub brush part even works
by Mary (1 out of 5 stars)
February 16, 2018

Wish i wouldn't of purchased this floor cleaner. I have concrete heated floors and i needed something to help with every day cleaning. It leaves streaks and doesn't seem like the scrub brush part even works. It's just easier for me to get on my hands and knees with a rag and bucket. Such a disappointment.
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I loved the CrossWave and used it quite a bit for ...
by sjws (1 out of 5 stars)
December 11, 2017

I loved the CrossWave and used it quite a bit for quick cleanups between deep cleanings. It was easy and convenient to use and cleaned well. Now, 6 months after I purchased it, it is not spraying cleaning solution onto the floor. I followed all of the troubleshooting directions that Bissell provided and it is still not working. It's not worth the hassle of packing it up and sending it back. I considered this to be a long-term investment but am disappointed. Buyer beware.
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Love It, but I'm disgusted that my supposedly clean floors were so filthy...
by Kathleen,Top Contributor: Pets (5 out of 5 stars)
March 23, 2017

My Crosswave just arrived today and I was on my way out but decided to stay home as I was excited to try it out. We have a large area consisting mostly of wood but have some tile and marble areas. What a breeze it was not having to use different cleaning products and mops and I could just go right through the house on different surfaces without even vacuuming.

I've used Bona on my hardwood for years and although it looked pretty good I know it wasn't clean. The bottoms of my feet attested to that. I've also used a Hoover Floormate about once a month and although it did clean the floor more than just spraying and spreading Bona around weekly, it just seemed to put too much water out on the hardwood.

I LOVE the results I got today. You can see the water does go on the floor, but it's suctioned up well and dries so quickly. I even used it on the Marble and it looks fantastic. No streaks with the Multi surface cleaner and it feels clean. My ceramic floors in the Bathrooms are very textured and pitted and they look so much cleaner. I even tried it on a couple of area carpets and it worked great. (Not for deep cleaning though)

Now the disgusting part - The dirty water reservoir! It's hard to believe there was so much dirt on my floors. Yikes! The unit is also very easy to use, gets close to baseboards, swivels to get under things and is light. Wish the cord was positioned better but that's easily remedied by attaching it to the holder. I'm hoping this is going to be the answer to a clean house and feet! Haha. So far I'm super impressed!
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Dirt collects on the bottom as you clean. Once you use cleaner it turns to mud, and leaves muddy wat
by Brian (1 out of 5 stars)
January 30, 2018

We have a new home w hard-wood floors and rugs. Thought we could clean them both with this. The problem is, as you clean the bottom collects dirt off the floor due to the static charges in the low-humidity environment here in Colorado. Once you spray the cleaner the dirt gets wet and turns into mud on the bottom side of the unit. As you clean, the mud is wiped back onto the floor. This leaves streaks of muddy water that we had to wipe up by hand on our hands and knees. Sold it on Craigs list. Very disappointing!
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Not impressed with this item at all!! Really ...
by Kindle Customer (1 out of 5 stars)
December 17, 2017

Not impressed with this item at all!! Really did not clean as well as I expected. Went back to my swiffer jet.
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I absolutely loved this product until the motor burned out and now ...
by honest (1 out of 5 stars)
July 31, 2017

I absolutely loved this product until the motor burned out and now doesn't work. I am waiting to hear back from Bissell will post the resolution, but right now after only 3 months and it is broke not real happy.
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Do not hesitate to buy this!
by MAS (5 out of 5 stars)
June 24, 2017

I feel a bit funny getting so excited about a floor cleaner- yet it, in under 24 hrs it has become the most prized tool in my arsenal. Ok, here's the deal.

I have tile (which means grout, unsealed grout, my biggest cleaning nemesis and OCD antagonizer), hardwood and area rugs in the living areas and berber in the bedrooms. I also have an incontinent dog with lots of choices to eliminate on. For some reason I lucked out, in a molly maid sort of way. His incontinence is generally active on the tile, which to me is the best of all three in terms of hard surfaces, absorption rate and difficulty of cleaning. But it also meant scrubbing tiles and rivers of pee flowing in the rough and uneven grout lines. Twice a day, tons of wasted paper towels and tile cleaner and solution to remove the dog urine as I scrub with sore knees and aching back.

Packaging was very nondescript. It almost looked like a run-of-the-mill shipping box, and inside was the product. No flashy, full-color glossy box. No excessive packaging, enough to keep it safe. It took me five minutes to unbox, assemble and get to work. Very positive benefit. It is lightweight yet powerful. Surprisingly. It cleaned the tiles and grout in one minute, the dog stain (that I purposely left- yuck) was gone in under a minute. It would take me at least 15 to 20 minutes to 'manually' clean the dog urine. And it actually was able to scrub some of the deeper grout lines from a poor tile installation. That surprised me quite honestly.

It's a simple, yet highly effective hard floor cleaner. It seems sturdy, yet is compact and light, and it comes with its own plastic tray to sit in with an attachment where the roller can also air out to dry. The cord is very long so it cuts down on stopping, changing to a different outlet, restarting. I do find it a bit on the pricey side, I think it should be priced at 199, however I'll pay the extra 50, 60 whatever bucks to take away my most hated household chore. We'll see how it holds up, given I will be using it every day, probably twice a day. I'm glad to see you can order replacement rollers.

This is easily one of the best floor cleaning products I have purchased in the past 20 years. Sorry for the somewhat awkward photos, I did want to capture that the buttons on the handle light up, and when you are triggering the solution, the main floor unit also lights up which is nice touch.

I no longer get angry with my puppy. I never should have, but when you're on your way out the door to work, late, in corporate blues and have to stop for 20 minutes and clean dog pee, well, now it will only take me one minute without touching any dirty rags, sponges, wasteful paper towels. That's worth it's weight in gold.

Oh - another great benefit is that you do not have to sweep your floors beforehand! No more double cleaning. It both sweeps and scrubs/cleans.

I admit I was skeptical and very hesitant to buy any more floor cleaners. I tried steam, the good old manual method, different types of floor cleaners, grout scrubbers, different types of household chemicals to remove the urine stain and odor that in the end were too much effort, expensive with very little return on investment.

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