Smart Smoke Detector by Nest

Product Description

There’s never been a smoke and CO alarm quite like this. Nest Protect looks for fast-burning fires, smoldering fires, and carbon monoxide. It also speaks up when there’s a problem, can be hushed from your phone, and it will even message your phone in case you’re not home

Features

• Smoke detector and carbon monoxide detector that speaks up in a friendly voice to give you an early warning when there's smoke or CO in your home
• Split Spectrum Sensor looks for both fast burning and smoldering, and tells you where the danger is
• Get phone alerts so you know something's wrong even when you're away from home[1]
• CO detector looks out for carbon monoxide and tells you where it's located
• With App Silence you can silence the smoke alarm with your phone in the Nest app when there's only a little smoke
• No chirps to tell you the battery is low; Nest Protect tests its own batteries and gives you a Nightly Promise when you turn off the lights so you know everything is working
• A Light in the Dark: Usually Nest Protect has its light turned off but when you walk underneath it Pathlight can light your way.
• The Nest smoke and carbon monoxide alarm has sensors with a 10-year lifespan to help keep your family safe for up to a decade
• With Safety Check you can test all your smoke and CO alarms with just a tap and get a full report once the test is done

Top Reviews

Did not work during a fire. Luckily I had inexpensive detectors which worked.
by Amazon Customer (1 out of 5 stars)
March 12, 2018

I received the nest smoke detector January 30, 2018. Installed and tested. On March 9, 2018 some kerosene soaked rags caught on fire in my basement. The house was full of smoke. As I called 911 the inexpensive smoke detectors in my home were going off at the nest was not. Later I checked the app and it said there are no issues. When tested it stills says it is working properly, but obviously it does not. I have to say I do like the thermostat, but I am so disappointed in the smoke detector.
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I should have listened to the 1-star reviews.
by Big Ed's Reviews (1 out of 5 stars)
June 19, 2018

I'm here to tell you that you should read these 1-star reviews and avoid these. I thought Nest would have fixed the issue with false alarms, and I purchased 5 of these.

Now, 6 months later, I'm running through my house to silence a smoke alarm in the master bedroom.

No smoke anywhere. No fire. No steam. No dust. No bugs.

I manage to get it to silence and then 10 minutes later, same thing happens again. Only this time, it's warning on all of the Nest Protects, waking up the napping kid and driving my house nuts.

What a huge waste of money and time. Nest only offers a 30-day return so I'm out of luck.

Save yourself the trouble and listen to the 1-star reviews. These are garbage.
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Vacation scare
by Chimom25 (1 out of 5 stars)
June 28, 2017

Had for 6 months no problems then got text notification at 5am, while on vacation 2 hours away, about smoke, then smoke decreasing. Had a friend check for fire thank goodness nothing (truly kind person to go to my place at 6am!) and no more false alarms until the first night home, exhausted , 2AM full blown fire alarm twice. So two major false alarms in one week, read about opening and dusting every month as a possible solution - nope. 3rd gen needs to be able to tell you it's a bug or some dust during normal waking hours but until then I am back to the old dumb smoke detector, sigh. Great idea until it fails when you are far away.
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Poor quality
by Scott Rubin (1 out of 5 stars)
October 17, 2017

I have purchased three of these units and I expected them to perform better than they have. One unit keeps advising that there is smoke in room when there is no sign of smoke. The other units will not advise when one of the units is in a warning mode. I contacted Nest about my issue and they advised that they would send out a new unit. Instead, they sent out batteries. When I called back to discuss with them, I was advised that my unit is out of warranty and there was no one to help deal with my issue. I was a loyal customer purchasing a thermostat, two indoor cameras, two outdoor cameras and three smoke detectors...but I feel like that if I spend $100 on a smoke detector, that it should last more than two years.
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Still chirps like a regular cheap one
by D.H. (1 out of 5 stars)
August 19, 2018

The whole reason I bought Nest smoke detectors was to avoid being woken up at 3a when the battery is low. The website says "count sheep not chirps". But it chirps when it needs new batteries and there's no heads up. You'd think that with the promise of a talking smart alarm that it would say "this is a warning that you're battery is low". Or that it would send you a notification on your phone, since there is an app after all. Or that it would at least send you an email alert that the batteries are low. After all, I get marketing emails and a monthly "home report" email. Nope. The only thing it does it put a message in a message center in the app a couple days before the batteries are about to run out. So you'd only know if you were checking the app all the time. Here I am again getting woken up at 3a with a chirping smoke alarm, but having spent $100 instead of $50.
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So basically works juts like a $10 smoke/CO detector
by sal cuffari (1 out of 5 stars)
June 23, 2018

This product does not give me the phone notifications that are advertised as an option. So basically works just like a $10 smoke/CO detector. I tried calling the Nest tech support and they replaced my detector 2 times and still no phone notifications (text or e-mail) when it goes into an alarm even though the Nest App is open on my phone. I tried it on both an IPhone and Android phone and still no notifications. The tech support people are useless. Spend over an hour on the phone each time I call them. Do Not Purchase this item!!!!!. Waste of money. I also tried syncing it up with my Smartthings Hub and also wont sync. Why spend $120 per smoke /Co detector when a cheaper device will do the same exact thing. I would love for a Nest representative to call me and dispute the claims I stated here.
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Didn't work in the house full of smoke
by B. Shin (1 out of 5 stars)
June 26, 2017

I bought it for my forgetful mom who sometimes leave pot on gas range oven unattended. It seemed to work fine. I liked the feature that lets you know the alarm is about to go off. It always triggered when we seared steaks. We had to open windows and let the smoke out to prevent actual alarms, but it's nicer than hearing alarm. Also, it meant that it was working well at detecting smoke, I guessed.

Well, that was a false sense of security.

Today, I came home to find out that my mom left something on oven again. My house was full of smoke almost to the point that it irritates my eyes. After opening all windows, doors, garages to dissipate the smoke, I was wondering why Nest didn't alert me by phone. I checked Nest app, nothing showed up. I ran Nest Protect self-test. It completed fine. House is still in deep smoke and Nest can't detect the actual smoke!

How am I going to trust a device that couldn't detect a house full of smoke?

FYI, when it detected a smoke (during cooking steak), it probably detected burnt oil? This time it looked like my mom tried to boil something. After boiling water away, gas oven burnt pot and vegetables inside without oil. I'm wondering if it only detects burned oil.

Anyway, I can't return this, and I can't trust this device anymore.

Goo $100 wasted.
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I've added the screenshot of this Monday stat. That refresh icon means I commanded Nest self-test and it completed successfully, during house was full of smoke. I'll upload actual time lapse Nest cam video of the blackening pot after I crop it to remove rest of my house later.
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7/6/2017

As Jarrard suggested, I contacted Nest Protect and they asked me to do some test and record video of it. So, I'm going to record video of burning pot of vegetables tomorrow. I'll update this post with video if it still fails to detect the smoke again.
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Bad warehouse deal
by Amazon Customer (1 out of 5 stars)
August 18, 2017

Caveat Emptor! This was a warehouse deal, but I didn't realize that the detector was a 2013 model with only five years remaining on its lifespan. When the packaged arrived I could hear the Protect talking. When I unboxed I realized that it had been activated in 2013 and the batteries were running low (probably because the test button had been accidently activated many times. The thing kept making noise all night and at 2 AM I had to disassemble in order to remove the batteries. Returned! I expected more from Amazon quality control which had place a sticker on the box as INSPECTED.
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You can sleep well with these
by Chris H. (5 out of 5 stars)
May 9, 2018

So when I bought my home I went to Home Depot and bought a 10 pack of the $2.00 Smoke detectors thinking "Go Me, I'm protecting my house with 10 of these". now I am not knocking these $2.00 Products they may be very good and obviously a great price, but I dont think we shold be risking our family on $20 whole home smoke detector system. So I decided, all of the money I spend on junk, why am I cheaping out on the important stuff. I wanted a system that when one went off they all went off. I wanna know in my room if there is a fire on the other side of the house, so I can get my family out. So I ordered 7 of them...

I have one in the kitchen, the living room, the basement, the upstairs and one in each of the three bedrooms. I love the glow features to let me know the status, I love the test feature. We have had a couple things burn while cooking so they have gone off and have done everything they were supposed to. The app is great. the devices are loud (Louder the better, when your asleep and it matters).

You can even set up multiple homes, so I just bought one for my camper as well since you only need wifi to set it up and then it works with out it. I know its not tied to the others but they still work great on its own. Yes there are other things I can spend $1000 on, but not sure there is anything more important to spend it on, but my whole home is protected and but I trust nest now, and I that is what I want screaming at me in the middle of the night if there is a problem.
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Do not purchase!
by Josh (1 out of 5 stars)
April 25, 2018

Don't pay hundreds of dollars for a product that is ironically claiming to keep you safe and give you peace of mine but actually offers you smoke scares while you are at work with your dog at home and many abrupt interruptions of sleep with false alarms in the middle of the night. I've owned several for a year and a half and there have been about 10 false alarms. Most in the middle of the night scaryimg the family. It then continues to give false alarms until I go get on a ladder and unplug when it gives one last scream and then leaves my house unprotected. I unfortunately can't return these but will be going back to normal fire and carbon monoxide alarms which are far more reliable, I highly suggest you do the same.

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