Portable Air Conditioner with Remote Control

Product Description

The Honeywell MN Series portable air conditioner has a sleek, modern design cooling and dehumidifying areas 300-450 square feet. With 3-in-1 technology, this portable air conditioner delivers optimum cooling and dehumidification. It also has a fan-only function. The full-function remote control allows you to operate each feature from across the room. Unlike a fixed AC, this unit requires no permanent installation and four caster wheels provide easy mobility between areas. Plus, the auto-evaporation system allows for hours of continuous operation with no water to drain or no bucket to empty. This MN10CESWW comes with everything needed including a flexible exhaust hose and an easy-to-install window venting kit. The window vent can be removed when the unit is not in use.cfm174cooling power:10000

Features

• Powerful, safe & dependable Cools rooms up to 350-450 sq. ft. Thermal Overload protection for added safety & peace of mind.
• Quick installation easy-to-install window venting kit included with adjustable window bracket from 19.9". to 47.25"
• Easy maintenance Washable Filter designed to protect from dust & hair to extend product life & performance. Filter cleans easily under a faucet for easy maintenance.
• Designed for comfort Enjoy simple digital control with 3 fan speeds, 24 hour energy saving timer & remote control included
• 3-in-1 appliance Powerful cooling in the summer, Dehumidifier for humid days (removes up to 66 pints/ 24 hours with continuous drain option for long unattended operation), Fan circulates air for everyday comfort. Exhaust Hose Length: 12" to 47".
• Cooling capacity 10000 BTU (ASHRAE-128 Standard) / 5500 BTU (DOE+ 2017 Standard)
• Wattage: 1.4 kilowatts

Top Reviews

Will not honor warranty.
by S. DJ (1 out of 5 stars)
August 22, 2017

Honeywell will not honor the one year parts and labor warranty. Exactly what other reviews stated. Stop working after two months of use.
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Everything you need to know about the Honeywell MN12CES Portable Air Conditioner...whether you wante
by IHeartOnlineShopping (4 out of 5 stars)
August 25, 2017

This is the story of our Honeywell MN12CES Portable Air Conditioner. This story gets a little lengthy, but I didn't want to leave anything out, so you know exactly what to expect from this air conditioner. We purchased this portable air conditioner on July 17, 2016 during a heat wave for our apartment bedroom. We live in an apartment with a wall air conditioner in the living room and the bedroom gets really hot in the summer time (89-91 degrees). I did a ton of research before purchasing this air conditioner, I knew it was a little larger (in terms of BTU) then we needed, but I thought that more is always better, and I was right, because it cools better than our GE wall unit in the living room. We run our air conditioner year round and keep the apartment between 64-68 degrees whenever possible due to allergies.

The day our air conditioner arrived it was well packaged to prevent damage during shipping. The UPS guy had no trouble lugging it up the stairs alone, though if you have to pick it up and move it it's actually kind of heavy, just under 70 pounds according to our bathroom scale. It has wheels, and they aren't those little half white wheels that come on appliances, but they are actual roller/caster wheels so they roll easily on carpeted bedroom floor.

When you open the box, the following is inside: Honeywell MN12CES portable air conditioner unit; Remote control; 1 plastic window bracket panel adapter; 2 plastic pins; 1 plastic hose connector; and one plastic hose. I thought I had everything that I needed when I purchased this air conditioner, but I didn't.

The window bracket panel adapter is what needs to fit in your window. Fully closed it will fit a window 19" tall or wide. Fully extended it will fit a window 46" tall or wide. I live in an average apartment, so I assumed that this kit would work for my bedroom window, which is pretty small overall. It did not work, and was not long enough. I called Honeywell to see if they offered any kind of extra length available for free or purchase, but they their window bracket panels do not link together. What I mean is that if you have the included window panel kit and buy a second one, they can't be hooked together (easily anyway). Basically, if your window is larger than the 48" you are on your own to figure something out, and Honeywell did not offer any suggestions. Our window is 56" tall.

We went to Home Depot. I'm not huge on home improvement products, and I talked with a guy near the air conditioners who showed me a kit that would fit my window which was $200! Having just shelled out over $400 for an air conditioner, I wasn't about to spend $200 on a window kit. He suggested some cheaper, "rigged" alternatives like a wooden or foam panel. Unfortunately, my apartment complex won't let you piece anything together like that, so I wasn't sure what to do. I did the only thing I could think of at the time and ordered another window bracket kit from Honeywell, even though I knew it wouldn't connect to the existing kit. The additional window kit was $32.

When the window bracket kit arrived, I paid close attention to the bracket included with the air conditioner and it has these tiny, thin, flimsy, lightweight plastic "pins" that hold the bracket together. Let me rephrase that, they are supposed to hold the bracket together. However the pins don't lock into place, so they pop out if you barely touch the window bracket. I knew there was no way they would hold up overtime. I used Scotch Permanent Outdoor Mounting Tape and slid it in between the non connectable panels of the two kits, and BAM, I was left with one long piece, perfect for our window. I did push the plastic "pins" into place for good measure, I vacuumed one of them up a few weeks later and we never found the second one, they definitely did not stay in the bracket panels. You put the window kit in the window, with the screen in place, which is great because it keeps bugs out of the exhaust hose.

Speaking of the exhaust hose, it is made of plastic, all one piece, and extremely flexible, like a giant bendy straw. It's 5" in diameter, 12" fully closed and 48" fully extended. You snap the hose on the back of the air conditioner, snap the window bracket panel adapter onto the other end of the hose, and then the adapter is what snaps into the window bracket. Getting the adapter to snap into the bracket is a bit awkward if the bracket is already in place, but it snaps in tightly and stays securely once you get it in. When you are figuring out where to position your air conditioner, keep in mind that the exhaust hose cannot be at a ninety degree or any type of steep angle, or the exhaust doesn't properly vent out and can break your air conditioner. You want it to kind of make a "ramp" from your window to the back of your air conditioner.

Also not included was something to put around the window bracket for a tight and waterproof seal. If you don't put anything around it, and you have straight windows, you probably won't have a problem. If you have slightly crooked/weird/abnormal windows like we do, you let your cold air outside and you let the bugs inside without something to seal the gaps around the window panel. I purchased M-D Building Products High Density Foam Tape 23111 (1/2"x3/4"x10') and not only did it make for the perfect seal, but it did not require any additional adhesive, and stuck to both the window frame and the window panel easily.

With the air conditioner ready to go, we turned it on, set it to air conditioner mode, turned it down to 62 degrees, closed the bedroom door and left the room at a hot 89 degrees. Five minutes later, the entire apartment went dark as the circuit breaker had tripped. Apparently bedroom circuit breakers in our apartment building are 15 amps, and this air conditioner was not happy with the 15 amp breaker at all. As it turns out, the plugs in the dining room are on 20 amp breakers which are perfect for this air conditioner. We contacted Honeywell, an electrician, the apartment manager, and the apartment maintenance team and we were told that we could purchase an extension cord to use with this product. I had always heard/read that you SHOULD NOT use an extension cord with an air conditioner, apparently that's because people buy a low quality extension cord and plug in their air conditioner and it ruins the air conditioner. We purchased the recommended extension cord for $105, it is the Ridgid 50' 10/3 Heavy Duty Contractor Grade Indoor/Outdoor Extension Cord). We've had it plugged in ever since without any electrical problems.

We turned the air conditioner back on and the bedroom temperature was now 93 degrees. 2 and a half hour later, the bedroom was a cozy 68 degrees with an outdoor temperature of 109 and a living room temperature of 78 with a wall air conditioner. This air conditioner actually cools better than our wall air conditioner in the living room. In temperatures up to 118 degrees outside, this air conditioner keeps the bedroom a cozy 68-72 degrees when it's set to 62 degrees. In the winter time, this air conditioner keeps our bedroom 51-56 degrees which is perfect comforter weather and we run the air conditioner instead of the heater in the winter months. We love a cold apartment.

We run our air conditioner 24/7/365 at 62 degrees. It has increased our electric bill with SDG&E by $100 a month. It did not bump us into the next usage bracket, which is great since there are only two brackets now. The awesome thing about this air conditioner is that there is NO water to drain out, and no condensation build up on the air conditioner cabinet. They say in high humidity areas you may need to drain the water, but in our case (desert in Southern California) not only have we never had to drain it, but when you check the drain, it's bone dry. This unit will dehumidify up to 70 pints of water a day, so if the humidity in your room causes more water than that, you probably need a dehumidifier, or at the very least you'll have to drain the air conditioner.

In the winter months, the air conditioner created a new problem because it adds a significant amount of cool moisture to our bedroom. We have one of those weather station things which measures temperature, humidity, and so forth. The humidity in our bedroom jumped from 31% prior to owning this air conditioner to 86% after owning this air conditioner. My allergies noticed and I was coughing non stop. The towels in our bathroom smelled musty even after one use with leaving the bathroom fan on for a half an hour after showering. We ended up having to get a dehumidifier to run in our bedroom during the winter months. In the summer months, we usually do not have a problem. I say usually because the summer of 2017 has been the most humid desert summer that I ever recall.

In terms of noise, this is not a quiet air conditioner. In our last apartment we had a window air conditioner (which aren't allowed in our current complex) and it was much louder. If you don't like noise, you will notice this air conditioner while it's running. It comes in between 52-56 decibels, depending on when you measure it. When the compressor kicks on it's right at 59 decibels. I'm used to it now, but the first two nights, I would starter awake when the compressor kicked on. My significant other slept straight through it. We are used to running air conditioners and fans, so the extra noise was not a huge deal for us.

It comes with a remote control, which requires 2 AAA batteries, which aren't included. I am not a fan of the remote control. It's small, which in our house means you'll set it down and never see it again, and it doesn't bark like our RCA t.v. remote does when it's lost, laugh. The buttons are not back lit, so if you need to adjust the temperature in the middle of the night, you have to turn the light on, so you may as well just get out of bed and adjust it, which you can easily do in the dark. We never did figure out which side of the control panel the remote sensor was on, though we think it's the far right side. The remote struggled to work from 5' away and did not work at all from our bed which is 8' away from the unit.
6 days went by and the air conditioner started getting loud. It was a clattering or rattling noise. We came to learn that this sound means the filter is dirty. The filter is supposed to need cleaning every two weeks, but ours will only go 4-6 days depending on how dusty and dry it is outside. Summer 2017 has been both dusty and humid, which is rare for our area, and we are having to clean the filter every 3 days. Once you clean the filter, the air conditioner returns to it's normal running noise, which isn't quiet, but is not earth shattering either. We tried vacuuming the filter to no avail, it definitely needs to be rinsed off. We decided to buy an extra filter, which was $21.95 from Sylvane who sells Honeywell parts.

For almost a year, we had an always cool bedroom. We cleaned the air conditioner regularly, kept it dusted, changed the filter often, and the air conditioner happily cooled our bedroom. Fast forward to July 2017, a little bit before the one year warranty was up, and the hottest day on record in over a decade (120 degrees outside). At 1:30a.m. during a sound sleep we heard a thudding, spinning, thundering, blade ready to chop your head off, helicopter rotor type sound. It scared the living heck out of me, though I tried to ignore it, thinking it was a neighbor, because nothing we owned could make a sound like that. My significant other was not so optimistic got up, turned on the light, and realized the awful sound was our air conditioner. It was not only making really loud noises, but it was rattling our window, and we had to turn it off to avoid waking up the neighbors. A half hour later it was already 93 degrees in our bedroom (as opposed to 71 degrees when we went to bed) so we retreated with blankets and pillows to the couch and decided to troubleshoot it in the morning.

The next morning, we went through all of the troubleshooting tips and suggestions. We called Honeywell. We did not get any answers. I got on the Internet and found out that usually the noise comes from some type of broken blade. I thought that the company would send us a blade or something and we'd be good to go, but that was not the case at all. Apparently you don't just replace the blade, because it's in a complete housing, so I figured they would send us a new housing. I was wrong. I shot Honeywell an e-mail and didn't hear back for almost a week. Because we were in the middle of a bad heat wave, and we were spoiled by our bedroom a.c. I bit the bullet and ordered another one on Amazon, figuring the manufacturer warranty would take weeks to resolve.

Honeywell e-mailed us back 9 days later asking for photographs. Then said they were going to replace the unit and we needed to cut the cord off the unit and then take more photographs. To me, it would have been easier to replace the broken part, but that is apparently not how this manufacturer works. I expected them to ship out a replacement in 6-8 weeks, but to my surprise they shipped a replacement unit out the next morning (brand new, not refurbished) and it arrived a few days later. Before recycling the old unit we took it apart, there was in fact a broken blade, that looked like a fan blade inside, Google was right.

In the meantime, while waiting for Honeywell's response, the air conditioner from Amazon arrived. We set it up. All though it's the same model number, it is an updated version and instead of a single filter there are now 2 filters (one in the top at the back of the unit and one further down the back of the unit). We set it up and our replacement from Honeywell arrived 2 days later because there was a shipping delay with Amazon, go figure! Since we'd already been using the Amazon one, we decided to keep them both so we'd have a spare. We are also contemplating moving soon, and having 2, one for a second bedroom, would not be the end of the world. The timing was fantastic on Honeywell's part, one of the best manufacturer's that I have ever worked with, which is why I am only docking one star for the problem. Incidentally, the new unit from Honeywell also has 2 filters, so I believe that is the updated new design, with the same model number, despite the Amazon description still reflecting the older model.

I'm optimistic that our first unit was a lemon, and that now we won't have any problems, or maybe I just want that to be the case. The price on the unit varies greatly, the first time we paid $419, the second time we paid $499. Of course, both purchases were in the middle of summer during a heat wave. Of course air conditioners never break in the winter time, only during a heat wave, or at least that's been our experience. We love our air conditioner, except for the filters, which are a pain in the neck, and if left uncleaned cause the unit to be significantly louder. We have a couple of extras, rinse them once a week, let them dry, and just pop a new one in when the old one is dirty. Just make sure the filter is dry first! We are loving the cool sleeping weather even during the hot summer months.
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Failure to honor warranty
by Justin T. Maciver (1 out of 5 stars)
June 29, 2017

2nd unit to fail in less than 2 years and Honeywell is a royal pain in the rear end to get them to honor the warranty, 65 pictures of the unit, the filters, the fins, the window, the hoses, the cord. All in an attempt to deny the claim. Unit was cleaned every 2-3 weeks, and the exhaust motor failed on the 1st unit, and on the replacement. 2 weeks of circling the drain dealing with support and still looking for more pictures. Finally told them to send a repair tech to inspect unit because I refuse to send another picture to them. Literally took pictures of the entire unit, every single visable part then they had me do it again and again. Zero reason to have the customer go through this much of a pain to get their crappy product fixed.
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Bad support and no honoring of warranty
by Amazon Customer (1 out of 5 stars)
January 3, 2017

Bought 2 last year, both broke down within the same year, very cheap components. The company that provides support tries every possible way not to fix the product.They complain about the size of the room or the position of the vent. Stay away from this one.
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Honeywell Will Not Honor Warranty When It Stops Working... and It Will Stop Working
by Angela Fanning (1 out of 5 stars)
May 14, 2015

I purchase the Honeywell Air Conditioner on June 26, 2013. It came with a 5 year warranty. My air conditioner recently stopped working. I contacted the Honeywell expecting them to honor their warranty; they refused. First they asked for a receipt, the receipt was provided. Then they asked for pictures of the product number, the air conditioner itself, and to provide pictures of the ventilation. I did as asked. They then asked me to resend the product number picture, they said it was to blurry and they could not make out the number. I resent the product number.They wanted details of where the air conditioner was located. Everything was done properly according to their instruction manual. Their excuse for not honoring their warranty, I dirty filter. The filter is a washable filter that you can rinse and it's clean. My filter was not dirty. Honeywell was looking for any excuse not to honor the warranty and didn't. I would not buy this product. It is far too expensive and if it stops working you are stuck. I will never purchase another Honeywell product again and advise you not too. Very disappointed; deceitful and dishonest company who wants you to spend your hard earned money but will not fix their product once a problem arises.
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Works Very Well, Did Some DIY
by 4_His_Glory (5 out of 5 stars)
June 21, 2015

I bought the AC last week after being hit with 90F weather in Southern California and because my 2nd floor bedroom facing the sun during the day makes sleeping at night unbearable. I also rent so landlord doesn't allow us to install anything to the window/wall. AC arrived on time and assembling it was very easy. There are cheaper ones at Home Depot, but Consumer Report rated this one as #1 and I wanted it to be delivered because it's so heavy (I'm single & live alone). The only part that needed extra work was the window kit because it was too small for my window even after the extension. So, I went to Home Depot and bought a piece of wood that they cut to my measurements, which in my case was 12" in length. I also bought weather stripping to ensure there would be no gaps in installation. I painted the wood piece white and then assembly was a piece of cake after that. The only eye sore is the exhaust tunnel/pipe which the cat tree hides nicely. See the pictures for more detail. I slept really well last night and I even felt cold and had to lower the temperature :) I'm very happy with this product!

I should add that I did hear the sudden ping of the machine during the night as it pushed more air, but this sound isn't any different from what you hear in regular AC's. In addition, the noise level doesn't bother me, this is how AC's run. If you've ever been to Vegas, or other hotel rooms in hot climates, you know what AC's are like and I find the noise level pretty comparable and tolerable. Some reviews have really complained about that, but don't let that deter you from buying it because t's not a malfunction of the machine.
***UPDATE 9/16/19****

I've gotten a lot of great comments about this AC, thanks for them and I have read them all! Just wanted to say that it's still working really well for me and I sometimes have to turn up the temperature because I get cold at night! I've never had to drain any water as some have asked. The only thing I've done is vacuum the filter foam at the back of the AC from accumulated dust and cat hair (this is normal). In the winter, I was able to roll away the AC and store it nicely. I threw out the old weather stripping foam and just bought a new package for the summer because it would adhere better to my window and setting it up again wasn't too much of a hassle. I also found a white colored weather stripper from Home Depot which was more aesthetically pleasing since it matched with the color of the white wood and AC hose. My routine is to turn on the AC about 30 min before I plan to sleep just because my window faces the hot sun most of the day and it takes a little while to cool the room down. I did want to mention that the weather stripping and customized wood extension aren't 100% noise proof; you can still hear police cars zoom by/ambulances/trains/beeping cars (it's great living on a busy street, isn't it!?), however the sound of the AC running creates white noise and blocks out the exterior noise really well so it hasn't bothered me at all. As I've said before, the white noise actually helps me sleep and doesn't bother me. The pings still happen but just like your grandfather's old clock...your brain does an amazing thing and blocks it out. Hope this helps!
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Works great so far March 2017 Photos!
by JX (4 out of 5 stars)
March 26, 2017

My installation is the main point of this 'review' so far.

So far so good. I have not had it in operation more than a few days, but it's working just fine in that short period of time. One of the reasons for the review this early was to post some pictures of what I am doing. It seems to be working, even though I've decreased the 5" hose to a 4" exit. I dont see any negative effect on the AC unit itself. I will follow up with any changes if anything does change during the summer months.

I'm using a Dryer Vent with a galvanized 5 to 4 inch coupler I found on Amazon for 10 bucks. There are photos with temperature readings. The readings are after running for 5-10 minutes while the unit cycles on. The hose gets very warm, but so far I've not seen more than 120F while its running.
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Double hose units better than single hose.
by Bill (2 out of 5 stars)
June 13, 2018

I didn't do enough research on portable air conditioners. I now understand there are two kinds: portable air conditioners, and "extenders".

Here's what I mean: if it has two hoses, one for intake and one for exhaust, that's an air conditioner. Put it in a room, hook up both ducts, it will cool if hot outside. If only one hose, that's an extender. Hook it up, in a house that is air conditioned with say a hot corner, it'll take in cool room air, cool it some more, and exhaust. Some of what is going out the exhaust is air from inside the house. Some of your cool gets away. But, it also creates negative pressure by exhausting from inside the room, and that will draw air from somewhere. If from another portion of the house that's already cool, great! If from outside and it's hot - you're trying to fill a leaky bucket. I know all this because I bought this Honeywell, which is single hose. A friend has a double hose DeLonghi, and it's a vastly different machine. Both same BTU rating, but the Honeywell just can't keep up once temps hit 80 degrees. BUY A DOUBLE HOSE unit, even if costs a bit more. You'll be much happier.
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Stopped working after 2 months ... no support from provider
by Rudolph (1 out of 5 stars)
August 16, 2018

Sadly, this unit stopped working after 2 months of use. When contacting the Honeywell number listed on Amazon here, I was put in contact with a rep who was barely able to be understood with language challenges. At the end of that call, the rep with much difficulty - instructed me to call who was referred to as "Jentech" ? for assistance as they are apparently the provider of the unit who uses the Honeywell name when mfg them. When calling that number, the message says to leave your name and number...but the system cuts you off and you cant leave a message. Further, there is no spelling of the website they rapidly mention for support in their message, and your left to your own accord to search the internet for something that "sounds" like the name they state on the recording. Unfortunately we are left with a unit that doesn't work, and no way to speak to someone to replace it. Suggestions here anyone ?
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THANK GODDDDDDDDD AC
by MoonChild (5 out of 5 stars)
September 6, 2018

Let me start by saying I don't have any air conditioning in my house and our bedroom is in the loft so it can get kind of hot up there (who am I kidding... really freaking, I'm drowning in a pool of my own sweat hot up there). I do have a balcony with a sliding glass door. Yay! But no windows as the ceilings are vulted. :'( Now the unit comes with a window installation piece, but I thought that I'd be smart and buy the sliding glass door installation kit...that was a $100... I know... $100... but when you're as overheated as I am $100 is a small price to pay for even a mirage of hope in the desert that is my bedroom... however for $100 they must have thought that I through my sweat stung eyes would also overlook the fact that it didn't fit!! *throws off second story balcony in a fit of rage*

Bound and determined to have this thing installed before my husband came home I got out my trusty measuring tape and went to Lowe's. I then stood about 10 feet away from the man at the cutting mill yelling out measurements. He was very nice. $15 in wood, and 20 feet of large rubber weather stripping later...boom! Custom Sliding glass door fixture! Works amazing and doesn't look too bad if I do say so! *Self chest bump*

My husband, my two dogs and of course most importantly me can now enjoy a cool dry bedroom! FINALLYYYYY!!!!!

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